Service Agreement & Liability Waiver

B&M Premier Hauling (Brandie Sweet and Matthew Sweet)
Effective Date: 05-01-2026

This Service Agreement and Liability Waiver (“Agreement”) is entered into between B&M Premier Hauling (Brandie Sweet and Matthew Sweet) (“Company”) and the customer (“Client”) requesting junk removal, hauling, or clean-out services.

By scheduling, approving an estimate, or allowing work to begin, Client agrees to the terms below.

1. Scope of Services

B&M Premier Hauling provides junk removal, hauling, and clean-out services, including but not limited to:

  • Residential and commercial junk removal
  • Property, estate, and rental clean-outs
  • Furniture and appliance removal
  • Yard debris and construction debris removal

All services are limited to the items and areas agreed upon prior to the start of the job.

2. Estimates & Pricing

  • All quotes are based on volume, weight, labor, accessibility, and disposal costs
  • Estimates provided via phone, text, or photos are non-binding until confirmed on-site
  • Final pricing will be approved by the Client before work begins
  • Additional items or changes may result in adjusted pricing

Payment is due immediately upon completion of service, unless otherwise agreed.

3. Access & Property Conditions

Client agrees to:

  • Provide safe, clear, and legal access to the work area
  • Ensure items are ready for removal at the scheduled time
  • Disclose any known hazards (e.g., sharp objects, pests, structural issues)

The Company is not responsible for delays or inability to complete service due to:

  • Blocked access
  • Unsafe conditions
  • Inaccurate job descriptions

4. Prohibited & Hazardous Materials

Client agrees not to include the following unless explicitly approved:

  • Hazardous waste (chemicals, paints, solvents)
  • Asbestos-containing materials
  • Biohazard materials (bodily fluids, medical waste)
  • Explosives or flammable substances
  • Illegal or regulated items

If such materials are discovered, the Company reserves the right to:

  • Stop work immediately
  • Refuse removal
  • Charge additional fees for handling or disposal if legally permitted

5. Limitation of Liability (Property Damage)

B&M Premier Hauling exercises reasonable care during all services; however:

  • Minor scuffs, scratches, or incidental damage may occur during removal
  • The Company is not liable for pre-existing damage to property, structures, or items
  • The Company is not responsible for damage caused by moving large or bulky items through tight spaces when no alternative access is available

Client assumes risk when requesting removal from:

  • Confined spaces
  • Attics, basements, or crawl spaces
  • Areas with limited clearance

6. No Salvage or Item Valuation Liability

Once items are approved for removal:

  • They are considered unwanted and without guaranteed value
  • The Company is not responsible for loss of personal, sentimental, or valuable items mistakenly included

Client is responsible for removing any items they wish to keep prior to service.

7. Donation & Disposal

B&M Premier Hauling may, at its sole discretion:

  • Donate usable items
  • Recycle materials when possible
  • Dispose of remaining items at approved facilities

No guarantees are made regarding the destination of removed items.

8. Weather, Delays & Force Majeure

The Company is not liable for delays or cancellations due to:

  • Weather conditions
  • Equipment failure
  • Traffic or road conditions
  • Events beyond reasonable control

Rescheduling will be offered when possible.

9. Payment Terms

  • Payment is due upon completion unless otherwise agreed
  • Accepted methods may include cash, card, or digital payment
  • Late or refused payments may result in:
    • Additional fees
    • Collection action
    • Legal enforcement

10. Cancellations

  • Clients should provide reasonable notice for cancellations
  • The Company reserves the right to charge a cancellation or trip fee for last-minute cancellations or no-shows

11. Indemnification

Client agrees to indemnify and hold harmless B&M Premier Hauling (Matthew Sweet) from any claims, damages, losses, or expenses arising from:

  • Unsafe conditions at the service location
  • Failure to disclose hazards
  • Improper or illegal materials included in removal
  • Third-party claims related to the service

12. Release of Liability

Client knowingly and voluntarily releases B&M Premier Hauling (Matthew Sweet) from liability for:

  • Incidental property damage inherent to junk removal work
  • Injuries or damages resulting from unsafe conditions outside Company control
  • Loss of items designated for removal

13. Right to Refuse Service

The Company reserves the right to refuse or stop service if:

  • Conditions are unsafe
  • Prohibited materials are present
  • Client behavior is abusive, threatening, or non-compliant

14. Governing Law

This Agreement shall be governed by and interpreted in accordance with the laws of the State of North Carolina.

15. Agreement Acceptance

By scheduling service, approving a quote, or allowing work to begin, Client acknowledges that they:

  • Have read and understood this Agreement
  • Agree to all terms and conditions
  • Accept full responsibility for compliance

16. Contact Information

B&M Premier Hauling (Matthew Sweet)
📞 336-394-7563
📧 bandmpremierhauling@gmail.com
🌐 www.bandmpremierhauling.com